Shipping & Returns

 

ABOUT US:

TrafficSafetyExperts.com is a direct marketer of traffic safety, cones, barriers, delineators, jersey barriers, safety vests, lights and more. We offer a complete array of innovative traffic safety products. All from the Number 1 wholesale distributor on the Internet.

TrafficSafetyExperts.com is part of the Twin Discovery Systems (TDS) Inc. family of businesses. TDS is a top business-to-business distributor of crowd control, hotel, motel, restaurant, traffic and store fixture supplies such as stanchions, posts, ropes, luggage carts, mannequins and store displays. TDS utilizes state of the art systems to locate thousands of products through its database of suppliers. TDS markets products extensively direct and over the Internet through an array of web sites including www.crowdcontrolexperts.com, www.hotelsupplyexperts.com, and www.storefixtureexperts.com. Its thousands of customers include fortune 500 companies, hotels, churches, health care, educational and government facilities throughout North America and worldwide.

You will save money through our discount offerings of traffic safety products including cones, looper tubes, grabber tubes, barriers, water walls, jersey barriers, safety vests, channelizers, traffic signs and more.

Our superior Customer Service Agents stand by to provide outstanding service and help you with any of your needs.

If you have any questions about TrafficSafetyExperts.com, don't hesitate to contact us. Thank you for visiting TrafficSafetyExperts.com.

Our contact information:

By standard mail:
Twin Discovery Systems Inc.
1401-3 Church St.
Bohemia, NY 11716

By phone:
631-367-2005 (between 9 a.m. and 6 p.m. EST)

By fax:
631-980-4095

sales@trafficsafetyexperts.com

Shipping Information:
Free shipping is on qualifying orders only. Free shipping only applies to items shipped to the continental 48 states. Standard shipping is through UPS or FedEx. Products are typically shipped within 48-72 hours but shipping does vary by selection and need. Note: Items that weigh over 150 lbs. or are oversized cannot be shipped via UPS and will be shipped via common carrier. We will contact you prior to processing your order to confirm your shipping costs if there are any additional costs for large items. Please do not hesitate to call us regarding specific shipping needs.

Shipping:
We always ship via the most economical method available to us, unless you specify otherwise. If you would like to know the freight cost on oversized items prior to placing an order, please feel free to contact us at 631-367-2005.

Freight: (by Truck) Please be aware that freight (truck) deliveries are to the curbside only and an additional charge for inside delivery or liftgate will be required. * You will be required to provide assistance (helpers) to the driver to unload your order from the truck. If you are unable to do so, it may be necessary for the trucker to use a tailgate lift at an extra charge.

International shipments:
Yes! We ship to foreign destinations often.

Refund, Returns and Cancellation Policies:
Prior to returning any merchandise, you must contact our customer service department to receive a Return Authorization Number (RA#). Orders returned without an RA# may experience delays in processing. All returns must be made within 7 days of receipt of merchandise for a full merchandise credit or a cash refund less a 30% restocking fee. If any product is found to be defective, manufacturers warranty will apply. If you would like to return merchandise for any reason other than damage merchandise, items must be returned in new and resalable condition, in original packaging. Custom ropes are subject to our discretion as to whether they can be returned or not. Buyer is always responsible for all freight costs. IMPORTANT: When returning products, be sure to send them back pre-paid, insured, and save your shipper's tracking numbers. Without your tracking numbers, it will be difficult to prove that your return arrived at our factory.